Delivery Information

Delivery

We ship items from our shop worldwide. Estimated delivery time is about 2 weeks for European countries and 3 – 4 weeks for the rest of the world. We send your order by registered mail and provide tracking number. Will usually ship within 1 business day. Item location: Ukraine, Kharkiv.

Delivery cost depends on parcel weight and country, where it is going to be sent to. It is calculated automatically and can be seen on ordering page.

We use Ukrainian national postal operator “Ukrposhta”  for the worldwide deliveries. Also along with it we use private postal operator “Nova Poshta”  for deliveries inside Ukraine.

If the item you ordered does not fit you or you don’t like it, we can replace it with other item or send your money back. In this case you will have to pay for additional postage.

We guarantee high quality packaging for our items to deliver them to you safe and sound. However if item is damaged in the process of delivery, we will send you the full item replacement or replacement for its damaged part.

If you have any questions regarding item’s delivery, payment or purchase returns, please contact as at: info@musical-hall.com

Payment

We accept Visa, Mastercard, American Express, PayPal  and such money transfer systems as Western Union, MoneyGram  etc.